Opening your case
My suitcase came without a key , Why?
It is locked by the combination you choose and set and does not come with a key. The reason your lock doesn’t come with a key is because the lock section is designed to be used by customs officials.
How do I opened my suitcase ?
Start by making sure the dials are set to 0-0-0. This is the default factory setting .
Push the released button to open the case.
You do not need a key to open the lock. Only members of the Transport Security Administration, or other authorized airport security staff, can open your case with a TSA-key as part of a security check.